Returning Items For A Refund
| We have a 15% restocking fee for any order that is returned UN-OPENED and still factory sealed. We only will honor this for the first 10 days – after that it is exchanged for like product only. Missing accessories will result in a charge for the actual replacement cost of the missing items. All warranty cards must be left blank. The original manufacturers box must not be defaced or altered in anyway and must be kept throughout the manufacturer’s warranty period. We will not accept returned items without the original box the unit was shipped in. Merchandise initially returned as defective, which is not actually defective, will incur a minimum 15% restocking fee. Merchandise initially shipped ‘double-boxed’ must be returned double boxed.
Thank you. |
If you have any questions, please call or email us:
Hours of Operation:
9AM-6PM Pacific Standard Time,
Monday-Friday,
Toll Free: 877-894-6751
Email info@soundpros.com